AI Workforce Starter
$997implementation and training, one time
$197per month, management
- Up to 3 library agents from our catalog, such as website chat, quote follow-up and data entry
- No production phone agent
AI automation for one job at a time
Pick the job that keeps slipping. We build the AI and run it.
After-hours phones, quote follow-up, bookings, retyped records: we connect an AI agent to your systems and manage it.
Since 2003Orlando headquarters(407) 378-1415typically live in 2 to 4 weeks
- AgentThis is the automated assistant for Pine Air Services, after hours. This call may be recorded. How can I help?
- CallerOur AC stopped cooling. Can someone come out?
- AgentI can help. Can I have your name and the best callback number?
- CallerMaria Hall, 407-555-0142.
- ActionCalendar checked: Thursday, 8 to 10 AM open
- AgentWould you like Thursday, 8 to 10 AM, or should I page the on-call technician for a same-day visit at the emergency rate?
- CallerThursday is fine.
- ActionSlot booked: Thursday, 8 to 10 AM
- ActionRecord written: new service call
- ActionConfirmation text sent to the caller
- CallerIs the compressor covered by my warranty?
- AgentWarranty claims go to a person. Someone from the team will call you back.
- HandoffHandoff logged: warranty question, callback requested
- Phone system
- Calendar
- CRM
- Text/email
Which of these is your week?
Six jobs an AI agent can take on. Pick one.
01
Calls that come in after hours
- After-hours call
- AI agent
- Calendar + CRM
- On-call person
- What starts it
- A call arrives after hours, on a weekend, or while every office line is busy.
- What the agent does
- Answers, asks your qualifying questions, and books the visit or takes a detailed message.
- Where the result goes
- Your calendar and CRM, plus a short summary by text or email to whoever is on call.
- When a person steps in
- Emergencies, complaints and anything outside your rules go to your on-call contact.
Priced after the strategy session: a platform tier plus voice minutesTypical go-live: 2 to 4 weeks after kickoffAsk about this job
02
Appointments that take five calls to set
- Booking request
- AI agent
- Calendar
- Office team
- What starts it
- A customer asks for an appointment, or needs to move one.
- What the agent does
- Offers open times from your calendar, books the slot and sends the confirmation and a reminder.
- Where the result goes
- Your scheduling calendar, with the customer record updated in your CRM.
- When a person steps in
- Double bookings, special requests and key accounts go to your office team.
Priced after the strategy session: a platform tier plus voice minutesTypical go-live: 2 to 4 weeks after kickoffAsk about this job
03
Quotes that go quiet
- Quiet quote
- AI agent
- CRM
- Estimator
- What starts it
- A quote goes out and the customer stops replying.
- What the agent does
- Follows up by email or text on the schedule you set, answers questions from your approved answers, and offers a time to talk.
- Where the result goes
- Replies and status changes land in your CRM, so the pipeline shows who is still interested.
- When a person steps in
- Price questions, discounts and scope changes go to your estimator.
Starts in: AI Workforce StarterTypical go-live: 2 to 4 weeks after kickoffAsk about this job
04
Data typed in twice
- Form or invoice
- AI agent
- Your systems
- Reviewer
- What starts it
- A form, order, invoice or email arrives that someone normally copies into another system.
- What the agent does
- Reads it, pulls out the fields that matter and enters them where they belong, checked against your rules.
- Where the result goes
- Your CRM, accounting or job system, with a log of every entry it made.
- When a person steps in
- Anything that does not match, or looks wrong, is flagged for review before it is saved.
Starts in: AI Workforce StarterTypical go-live: 2 to 4 weeks after kickoffAsk about this job
05
Questions on your website
- Website chat
- AI agent
- CRM
- Your team
- What starts it
- A visitor opens the chat on your website.
- What the agent does
- Answers from your services, hours and policies, collects contact details and books a call when the visitor is ready.
- Where the result goes
- A new lead in your CRM with the whole conversation attached.
- When a person steps in
- Questions it cannot answer from your information go to your team with the transcript.
Starts in: AI Workforce StarterTypical go-live: 2 to 4 weeks after kickoffAsk about this job
06
Finding the next business customer
- Target list
- AI agent
- CRM + calendar
- Salesperson
- What starts it
- You describe the businesses you sell to: industry, area, size and the person who buys.
- What the agent does
- Researches matching companies and calls them. B2B only, scrubbed against the Do Not Call registry, and the AI says it is an AI at the start of every call.
- Where the result goes
- Interested contacts and booked meetings in your CRM and on your calendar.
- When a person steps in
- Every booked meeting goes to your salesperson. Anyone who asks not to be called is removed.
Pricing: quoted after the strategy sessionTypical go-live: 2 to 4 weeks after kickoffAsk about this job
How it runs, start to finish.
Free discovery call
15 to 30 minutes on the job you want handled first.
AI Strategy Session
A paid working session, explained below.
Build and connect
Trained on your rules and tone, connected to your phone, calendar, CRM and email; typically live in 2 to 4 weeks.
Run and manage
A 30-day onboarding, every call and message logged, rules and results reviewed monthly.
What the AI Strategy Session gives you
A 2 hour working session that ends in a written AI Opportunity Map: how the work runs today, your top three AI opportunities ranked by expected return, the agents we recommend, an implementation investment range and our recommended next step.
The fee is quoted on the discovery call and credited toward the project if you go ahead.
The rules that stay with you.
- You set each agent's scope and when it hands off to a person.
- The agent says it is an AI when asked, and whenever the law requires it.
- Outbound calling is B2B only and scrubbed against the Do Not Call registry; the AI names itself first.
- The Florida consent disclosure for recorded calls is built into every phone agent.
- Agents are hosted on infrastructure that Nexgen owns and operates.
Setup and monthly fees, side by side.
Phone coverage, outbound calling and multi-agent fleets are quoted after the strategy session.
AI Workforce Business
$1,997implementation and training, one time
$397per month, management
- Everything in Starter, plus a production phone agent
- Voice minutes are quoted per plan
AI Workforce Command
$3,997implementation and training, one time
$997per month, management
- Up to 20 agents and 10 workflows
- 1,000 voice minutes a month, then $0.29 per minute
Questions we hear first.
How many jobs should we start with?
One. Pick the job that costs you the most when it slips, let it prove itself for a month, then add the next.
Will our customers know they are talking to an AI?
The agent says it is an AI when asked and whenever the law requires. On outbound calls it says so at the start of every call.
What happens when it cannot answer?
It hands the conversation to a person on your team and logs the details, so nobody has to ask the customer twice.
Do we need new software?
Most businesses keep what they already run: phone system, calendar, CRM and email. Each connection is confirmed in the strategy session before any build starts.
What does it cost?
An implementation and training fee, then a monthly management fee. The three tiers are on the pricing page. Custom work is quoted after the strategy session.
Is this only for Central Florida?
No. We build, deploy and manage agents remotely for businesses nationwide. On-site work is limited to Central Florida.